Aleksandr Harutyunyan

IT Specialist & Technical Support
Glendale, CA 91205 • (747) 306-0204 • [email protected] • linkedin.com/in/alex-it-specialist
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Skills

Technical Support & Troubleshooting

  • Windows 7–11, macOS, Office 365
  • PC builds, hardware diagnostics, peripherals

Systems Administration

  • Active Directory, TCP/IP, DHCP, DNS, Windows Server
  • Internal networks and email systems
  • Equipment inventory management
  • File servers, printers, scanners, device setup

Web & Design Tools

  • WordPress, basic PHP/HTML/CSS
  • Adobe Photoshop, CorelDRAW

Productivity & Documentation

  • Microsoft Office Suite, Google Workspace
  • PDF editing, form creation, digital archiving

Professional & Soft Skills

  • Analytical & critical thinking
  • Time management & task prioritization
  • Attention to detail & accuracy
  • Customer service & administrative support
  • Confidential data handling & security
  • Fluent in English, Armenian, and Russian

Work Experience

IT Specialist / IT Technician / Web Designer

Law Institute of the Ministry of Justice
Yerevan, Armenia • 02/2007 – 11/2022
  • Led a team of IT professionals providing user support and troubleshooting services.
  • Maintained and supported a network of 100+ computers and servers across departments.
  • Installed and configured operating systems, printers, routers, and projectors.
  • Managed Active Directory, email systems, and internal networking.
  • Built and maintained an intranet site and learning management system (LMS).
  • Provided remote support and user training, including conference and AV setup.

Office Support Assistant (TempLA Program)

Los Angeles County – Public Works
Los Angeles, CA • 04/2024 – Present
  • Organize, scan, and digitally archive internal documents.
  • Troubleshoot technical issues with printers, scanners, and staff computers.

Volunteer – Technical Support

Los Angeles County Office of Education / GAIN Division
Los Angeles, CA • 06/2023 – 04/2024
  • Provided remote technical support via phone and TeamViewer.
  • Configured and maintained student computers and classroom devices.
  • Organized shared folders and PDF forms for easier access and use.

Education

Glendale Community College

Glendale, CA
Information Technology – In Progress

Yerevan State University

Yerevan, Armenia
Bachelor’s Degree

Special Physics-Mathematical School N1

Yerevan, Armenia
High School Diploma